16 Mar 2021 Genesys Announces Intent to Acquire Bold360 from LogMeIn SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys®, a global leader in

2021-03-16 · Upon close, Bold360 will join the Genesys Digital and AI business unit led by Barry O'Sullivan, Genesys executive vice president and general manager.The acquisition is expected to build on the company's momentum in the market, with record-setting cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal year 2021.

Genesys believes that digital engagement could be the company’s third billion-dollar business, with Genesys Engage being the first and Genesys Cloud well on its way to being the second, he said. The Bold360 product contains elements of a customer data platform (CDP). Genesys, a leader in cloud customer experience and contact center solutions, has agreed to acquire Bold360, a supplier of in AI powered digital customer engagement solutions. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for Ist möglicherweise ein Bild von Text „%ំ GENESYS bold360“. Bold360 is an engagement solution platform that helps create better customer experiences. Acquired by. Genesys · Boston, Massachusetts, United States 16 Mar 2021 LONDON — March 16, 2021 — Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to Genesys Announces Intent to Acquire Bold360 from LogMeIn. The combination is set to advance its Experience as a Service vision and reimagine today's work at Genesys. Salaries, reviews, and more - all posted by employees working at Genesys.

Use our pre-built integrations, Bold360 is an intelligent customer engagement solution that provides businesses with Genesys Announces Intent to Acquire Bold360 from LogMeIn. Every year, Genesys® delivers more than 70 billion remarkable customer experiences for Ist möglicherweise ein Bild von Text „%ំ GENESYS bold360“.

Compare Bold360 and Genesys Cloud head-to-head across pricing, user satisfaction, and features, using data from actual users.

Genesys Announces Intent to Acquire Bold360 from LogMeIn. 16 maart 2021 Bold360 zal naar verwachting dienen als een strategische toevoeging aan Genesys', reageert Ken Archer SVP Worldwide Channels Genesys. ' 14 Apr 2021 See what employees say it's like to work at Genesys.

19 Mar 2021 Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance Few corporations ship nice service due to the disjointed,

Salaries, reviews, and more - all posted by employees working at Genesys. Genesys Announces Intent to Acquire Bold360 from LogMeIn. 16 maart 2021 Bold360 zal naar verwachting dienen als een strategische toevoeging aan Genesys', reageert Ken Archer SVP Worldwide Channels Genesys. ' 14 Apr 2021 See what employees say it's like to work at Genesys. Salaries, reviews, and Genesys Announces Intent to Acquire Bold360 from LogMeIn.

March 16, 2021 – Genesys announced plans to acquire LogMeIn’s Bold360, a company known for conversational AI, dynamic knowledge base, and agent experience—key areas for customer experience (CX) transformations. Genesys has announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.. The global leader in cloud customer experience and contact centre solutions’ proposed acquisition of Bold360 from LogMeIn will advance Genesys ‘ Experience as a Service vision. Genesys believes that digital engagement could be the company’s third billion-dollar business, with Genesys Engage being the first and Genesys Cloud well on its way to being the second, he said.
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The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Genesys объявляет о намерении приобрести Bold360 у LogMeln. Объединение возможностей облачной платформы Genesys и решения Bold360, лидирующего в области цифрового вовлечения клиентов на базе ИИ, поспособствует развитию видения After years of being part of the LogMeIn family, today we’re announcing Bold360’s acquisition by Genesys.We’re excited to see the possibilities that the future holds, while always keeping in mind our values and heritage, and what makes us unique.

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Integrations & APIs. Bold360 acts as a central nervous system that feeds customer data from your disparate systems to your agents. Use our pre-built integrations,

Bottom Line. The acquisition of Bold360 seems completely aligned with the goals of the new Genesys Digital business unit. 2021-03-16 · Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys' Experience as a Service(SM) vision.